Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.
Skip to Content
Town of Parry Sound Logo Close menu icon

Water and Sewer

Decrease Text Size Default Text Size Increase Text Size
| Print Link
|

Water

Public Notice

Notice of change to Water & Wastewater Rates effective for water billed beginning in March 2021

Take Notice that the Council of the Corporation of the Town of Parry Sound approved

By-law 2021-7097 which established the new water and wastewater rates.  These rates will be effective for the second quarter billing beginning in March 2021.

Documents on this page can be made available in alternative formats upon request.

Water and Wastewater Rate Changes

 What do water and wastewater charges cover the cost of?
  •   Ensuring a safe, clean, and reliable water supply
  • Proper wastewater treatment
  • Maintaining, replacing, and building new infrastructure as required for sustainability of the system
 What is the year-one impact of implementing the new, more equitable rate structure to different customer types?
  • Small Residential = $0.01 less per month
  • Average Metered Residential = $9.00 more per month
  • Average Flat Rate Residential = $4.58 more per month
  • Small Non-Residential = $7.83 more per month
  • Average Non-Residential = $17.33 less per month
  • High Volume Non-Residential = $0 difference
 After 2021, what can we expect the increases to be?
  • Small Residential = $2.92 monthly
  • Average Metered Residential = $2.92 monthly
  • Average Flat Rate Residential = $2.92 monthly
  • Small Non-Residential = $2.92 monthly
  • Average Non-Residential = $9.08 monthly
  • High Volume Non-Residential = $224.67 monthly

Water

The Town looks after the water mains and service lines from the road to the property line only unless there is a registered easement crossing private property. You are responsible for the water line between your house and the property line. If you suspect a water leak at your home, please contact a plumber. Staff does not perform work on private property.

If you see water bubbling up on a street it could mean we have a water line break. Please call the Public Works Department (705-746-2101) immediately or if after hours please call 705-773-8207.

Hydrant Flushing

The water distribution system is flushed each spring and fall as part of our maintenance schedule. You may notice low or no water pressure. If your water appears cloudy, continue running your water until it runs clear. If you have any questions about this program, please contact the Public Works Department.

Sanitary Sewers

The Town looks after the sewer mains and service lines from the road to the property line only unless there is a registered easement crossing private property. You are responsible for the sewer lateral between your house and the property line.

If you have water or sewage backing up in your drains, please call the Public Works Department (705-746-2101) or if after hours please call 705-773-8958. Staff will check the sewer main on the street to see if it is running free. If the main is not blocked you will be advised to call a plumber. Staff does not perform work on private property.

Service Line Warranties of Canada (SLWC)

December 21, 2021 - The Town of Parry Sound has an agreement with Service Line Warranties of Canada (SLWC), a provider of homeowner emergency repair programs, to provide optional and voluntary service plans to residents in Parry Sound.

Residential property owners will soon receive mailings from SLWC about water service line and sewer/septic line coverage available to Parry Sound homeowners. The first mailing will be mailed on December 29th, 2021 so residents should see the information in their mailboxes the week of January 3, 2021.

Please see the press release for more information from SLWC.

If you have any questions, please call the SLWC toll free number at 1-866-922-9004 or visit their website for more information: www.slwofc.ca

Storm Sewers

Culverts, ditches and gutters help to direct storm water and spring water run-off away from our roads and properties and into the catch basins. Sometimes these outlets will get plugged with debris such as dirt and leaves. Staff routinely check and clean them out especially before spring run-off occurs or before a predicted rain event.

If you see a plugged culvert, ditch or catch basin, please contact the Public Works Department at 705-746-2101 or Report A Problem. After hour emergencies can be reported to 705-746-1404. 

Feedback